Privacy Policy

The controller responsible for the processing of personal data is Conduta Segura Lda., located at Rua Pedro José Pezerat 235, Loja, Portugal.

For privacy and data protection matters, you may contact us at geral@condutasegura.pt.

Arrendamos.pt currently does not provide contact forms, user accounts or customer areas.

When you visit the website, technical data required to operate, secure and deliver the service may be processed, such as IP address, browser type, device information, access date and time and technical logs.

If you choose to contact us through WhatsApp, we may process the information you voluntarily provide, including your name, telephone number, message content and information relating to the accommodation you are looking for.

Technical data may be processed in order to provide the website, maintain security, prevent abuse and ensure the proper functioning of the infrastructure, based on our legitimate interests.

Information sent through WhatsApp is processed to respond to enquiries, provide information about properties, verify availability, arrange visits and, where applicable, take pre-contractual steps requested by the individual.

Certain information may also be processed or retained where necessary to comply with legal obligations or to establish, exercise or defend legal claims.

Arrendamos.pt uses technology providers that may process technical information required to provide their services.

The website is hosted using Vercel infrastructure. Property content and images are managed using Sanity.

If you choose to contact us through WhatsApp, your use of that service is also subject to the applicable terms and privacy policies of WhatsApp and the entities responsible for that service.

We do not sell personal data to third parties.

Some of the technology providers used by the website may provide services or process information from countries outside the European Economic Area.

Where applicable, such processing will take place in accordance with the data protection mechanisms and safeguards applicable to the respective provider and service.

Personal data is retained only for as long as necessary for the purposes for which it was processed or for periods required by applicable legal obligations.

Messages and information received through WhatsApp may be retained for as long as necessary to respond to the enquiry, manage the rental process or manage the resulting relationship.

Technical logs are retained according to the retention periods applied by the infrastructure providers used by the website.

Under applicable data protection law, you may have the right to request access to your personal data, rectification, erasure, restriction of processing, objection to processing and, where applicable, data portability.

To exercise your rights, contact geral@condutasegura.pt.

You also have the right to lodge a complaint with the Portuguese supervisory authority, Comissão Nacional de Proteção de Dados (CNPD).

We take reasonable measures intended to protect personal data and use specialised technology providers to operate and protect the website infrastructure.

However, no method of transmission or storage of information over the Internet can guarantee absolute security.

This Privacy Policy may be updated when relevant changes are made to the website, the services used or applicable legal requirements.

The most recent version will always be made available on this page.